Help Center
Frequently Asked Questions
Find answers to common questions about shopping at ACTV.
Browse our collection, select your size and color, then click Add to Cart. Proceed to checkout and complete your payment. See our How To Order page for detailed steps.
We accept bank transfer, credit/debit cards (Visa, Mastercard), e-wallets (GoPay, OVO, DANA), and PayPal. Full details on our Payment Methods page.
Orders within Java are delivered in 2–4 business days. Other regions in Indonesia take 4–7 business days. Free shipping applies for orders above Rp750.000.
Yes. Unworn items with original tags can be returned within 14 days of delivery. Visit our Shipping & Return policy for complete terms.
Refer to our Size Chart for measurements. Our tops and outerwear have a relaxed fit. If between sizes, we recommend sizing up.
Visit our Store Locator to find ACTV flagship stores and authorized retailers across Indonesia.